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Flexible on dates? Information / FAQ
Here you'll find the answers to all your flight questions.
You can search all questions and answers, or scroll down to view the full list.
- How do I make sure I receive the Air Southwest email newsletters?
- Air Southwest Privacy Policy
- I want to cancel my flight because I am unwell.
- Which terminal does Air Southwest operate to and from at London Gatwick?
- Which terminal do Air Southwest flights operate from and to at Manchester?
- When do I need to check-in for my flight?
- Do I need to provide identification at check-in?
- Will I be assigned a seat when I check in?
- How much hold baggage can I bring with me?
- Can I bring a musical instrument on board?
- Are there restrictions on what I can take as baggage?
- Can I take Christmas crackers with me?
- How much hand baggage is allowed?
- Can I through check my baggage if I am connecting to/from another flight?
- What if I need to connect to another flight?
- What type of aircraft does Air Southwest operate?
- Can I transfer my reservation to a different flight?
- What happens if I miss my flight?
- What happens if I arrive at the airport early and could catch an earlier flight?
- Are names changes permitted?
- Will I be sent a ticket if I make a booking?
- Are airline tickets subject to UK VAT?
- I haven't received my confirmation email. Can you please re-confirm?
- Why is the price per person sometimes higher if more people are travelling?
- Are prices offered on the web site available through the Customer Call Centre?
- I clicked 'make booking' but no confirmation or error message appeared. Has my booking been made?
- Do prices shown include taxes and charges?
- Are fares discounted for children and infants?
- Can unaccompanied minors travel with Air Southwest flights?
- Can I make a group booking with Air Southwest?
- Can I get a refund on my ticket?
- Do I need to reconfirm my intention to travel?
- Does Air Southwest provide in-flight catering?
- Does Air Southwest make provision for wheelchair users?
- Can Air Southwest accept passengers with disabilities / reduced mobility?
- Are animals allowed on Air Southwest flights?
- Are hearing / guide dogs permitted on board?
- Can expectant mothers travel on Air Southwest?
- Can therapeutic oxygen be supplied on board?
- Can I use electronic equipment on board the aircraft?
- What information does this website collect about me?
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